Refund policy

Refund Policy

At TREGERR, we are committed to providing high-quality products and a positive customer experience. If you are not completely satisfied with your purchase, subject to eligibility, we offer an option for full/partial refund, exchange or discount coupon (redeemable in future purchases) to ensure your concerns are resolved.

 

Eligibility criteria

Before raising a refund request, please check if you meet any one of the following conditions:

• Product received is completely different from the product ordered.
• The order is cancelled before dispatch (100% refund).
• The order is cancelled after dispatch and before delivery (upto 75% refund). 
• The product is damaged/defective and replacement/repair is not possible.
• The received package has missing items.

 

How to Request a Refund

If you are eligible for a refund, please mail us at support@tregerr.com or call/WhatsApp us on +91 9082789392 during business hours with your name, registered phone number, order number and dispute details with necessary proofs (picture/video) within a maximum of 2 days after delivery.

 

Refund Process

If your refund request is approved, you will receive the amount back to your original payment method used for the purchase within 7 working days. For COD orders, refunds will be processed to your bank account via NEFT/IMPS. Please note that refunds will be settled at the sole discretion of Tregerr only.

 

Changes to This Refund Policy

This Refund Policy may be updated from time to time to reflect changes in our practices or applicable laws.

 

Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at support@tregerr.com or call us on +91 9082789392 during business hours. Our customer support team is here to assist you and ensure that you are completely satisfied with your experience with TREGERR.